Everyone does mistakes on account of various reasons but the way of dealing with the fallout of the mistake is important. During my work experience, I met people of different background and natures, some have nature to get very defensive after doing mistakes and some simply don’t care of doing it.
Different researchers and management coaches have suggested simple ways to follow, if you have realized your mistake, to deal with the fallout?
Here are few steps to follow:
1. To tell your boss/friend/spouse/whoever does, about mistake as soon as possible. A proactive attitude helps to deal with the fallout.
2. Communicate clearly that you know what you did, and that you understand the repercussions of your error. People want to feel that you understand why they’re annoyed on you. Admitting your fault really helps to give way for contribution of others in fixing error.
3. Be not defensive on yourself. If they see that you’re really sorry, they may even try to console you. That will help strengthen your relationship.
4. Assure that it won’t happen again. This is how; they’ll know you’ve put some thought into it.
5. Accept the consequences. Whatever it is, accept it without objection. If you really think your punishment was too harsh, address it later when cooler heads will prevail.
6. Go the extra mile. Don’t only correct your mistake, go one better. If you were late for a meeting, start being the first one there. If your work was shoddy, make sure it’s flawless and done ahead of schedule in the future.
Everyone make the mistakes as long as you don’t make it a regular habit. If you don’t manage the mistakes maturely then it further complicates the things. People will forgive you, especially when you handle it well.
Tuesday, April 28, 2009
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